PagerDuty

PagerDuty Toolkit

Arcade toolkit for interacting with PagerDuty, enabling LLMs to query and manage incidents, schedules, teams, and on-call rotations via the PagerDuty API.

Capabilities

Incident management — retrieve individual incidents, list with filters (status, urgency, service, team, time range), update status (acknowledge, resolve, reopen), and reassign to specific users.
Activity & audit — fetch log entries (account-wide activity feed) covering triggers, acknowledgments, escalations, and resolutions.
On-call & scheduling — list on-call entries and schedules to determine who is currently on call.
Team & user lookup — list and inspect teams (with members and linked resources), list/search users by name or email with fuzzy matching, and resolve the authenticated user's own profile.
Service & escalation policy inspection — list and retrieve services and escalation policies by ID or name.

OAuth

This toolkit uses OAuth 2.0 via PagerDuty. See the Arcade PagerDuty auth provider docs for configuration details.

	Tool name	Description	Secrets
	Pagerduty.GetEscalationPolicy	Get a single escalation policy by ID.
	Pagerduty.GetIncident	Get a single incident by ID.
	Pagerduty.GetService	Get a single service by ID.
	Pagerduty.GetTeam	Get a single team by ID including members and linked resources.
	Pagerduty.ListEscalationPolicies	List escalation policies.
	Pagerduty.ListIncidents	List incidents with optional status, urgency, service, team, and time filters.
	Pagerduty.ListLogEntries	List log entries (activity feed) showing recent incident events. Returns events like incident triggers, acknowledgments, escalations, and resolutions across the account.
	Pagerduty.ListOncalls	List on-call entries with optional filters.
	Pagerduty.ListSchedules	List schedules.
	Pagerduty.ListServices	List services with optional name search.
	Pagerduty.ListTeams	List teams.
	Pagerduty.ListUsers	List users.
	Pagerduty.ReassignIncident	Reassign an incident to a specific user without changing its status.
	Pagerduty.SearchUsers	Search users using local fuzzy matching on name/email.
	Pagerduty.UpdateIncidentStatus	Update an incident's status (acknowledge, resolve/close, or reopen).
	Pagerduty.Whoami	Get the authenticated PagerDuty user's profile with contact and notification summaries.

PagerDuty Toolkit

Capabilities

OAuth

Available tools(16)

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